Ops Automation Intern - CRM Tech
About the Job
Draiver is an industry-leading self-learning logistics platform that enables vehicle movement planning, coordination, and execution. We streamline management by connecting businesses to transport services and independent contract drivers, simplifying employment with quick and direct access to jobs and drivers, GPS routing and tracking, as well as providing digital documentation and payment options. Our all-in-one application provides you with the tools to better drive your business.
We’re looking for an Ops Automation Analyst to join our Marketplace team. The role provides an opportunity to learn and understand a worldwide gig economy business process, enhance analytical and coding skills, and contribute to making a significant business impact.
What You’ll Do
As an analyst, you will be learning how to remote work in a result-focused environment where hands-on is highly encouraged. You will have the opportunity to engage with high-level professionals from different countries such as the United States, Brazil, Mexico, Canada, and others.
You will be responsible for supporting the marketplace team in finding opportunities to automatize our current operations processes, analyzing our database to help develop the best strategies to grow sustainably, launching new countries, improving manual tasks, and being the best place for drivers.
This is a unique opportunity to fully immerse in multiple markets, work with people from different countries, and learn a lot.
Basic Qualifications
Written and spoken proficiency in English
Communication and influencing skills
Python skills - Intermediate/Advanced level
SQL skills - Basic/Intermediate level
Project Management oriented
Currently enrolled in a Bachelor’s degree program in Engineering, Computer Science, or a similar field.
Knowledge of Office Package (pivot tables, vlook up, charts) - not mandatory
Other personal qualities sought are analytical, hands-on, and well-organized
Willing to learn and act based on the feedback
You must be adaptable, we are a startup and change very often your routine
Bonus Points If
Had some experience with Typebot and/or Automation tools
Have some proficiency in Spanish
Knowledge about Jira boards